Terms & Conditions / Terms of Use

Agreement to Terms

By accessing this website, booking a call, using our support tools, or engaging Ravenence Limited for services, you agree to these Terms & Conditions / Terms of Use. If you do not agree, do not use the website or services.

Services

Ravenence Limited provides AI automation, website development, app development, email marketing, CRM, analytics, SEO, and strategy consulting services. Project scope, deliverables, fees, timelines, ownership, and support terms are confirmed in a proposal, statement of work, invoice, or written agreement before work begins.

• We may update, pause, or discontinue website features and service offerings.
• We may refuse requests that are unlawful, unsafe, abusive, or outside our capabilities.
• Client-specific deliverables may depend on timely access, feedback, approvals, credentials, and third-party platform availability.

Client Data and Confidentiality

You are responsible for providing accurate information and for ensuring you have the right to share any data, files, systems, or third-party credentials with Ravenence Limited. We handle client data with practical confidentiality and security controls.

• Do not submit passwords, payment card data, government IDs, protected health data, legal case details, or other sensitive personal data unless we have agreed to a secure handling process in writing.
• Client data may be processed by trusted providers needed for hosting, analytics, automation, AI tooling, communication, and project delivery.
• Both sides should protect confidential business information shared during the engagement.

AI Tools and Output Limitations

Some Ravenence Limited services and website tools may use AI or automated systems. AI outputs are probabilistic, can be incomplete or inaccurate, and are not a substitute for professional legal, financial, medical, or compliance advice.

• You should review AI-assisted outputs before relying on them in production or business decisions.
• We do not guarantee that AI-generated content will be error-free, unique, compliant, or suitable for every jurisdiction.
• We may decline AI use cases that create unacceptable safety, privacy, legal, or reputational risk.

Acceptable Use

You agree to use the website and services lawfully and responsibly.

• Do not attempt to disrupt, reverse engineer, overload, or gain unauthorized access to Ravenence Limited systems.
• Do not use our services to send spam, malware, deceptive content, harassment, or unlawful material.
• Do not infringe intellectual property, privacy, data protection, or publicity rights.

Intellectual Property

Ravenence Limited website content, branding, templates, designs, code samples, and materials are protected by intellectual property laws. Client deliverable ownership is defined in the applicable project agreement. Unless agreed otherwise, Ravenence Limited may retain pre-existing tools, reusable methods, frameworks, and know-how.

Payment Terms

Payment terms are defined before project commencement. Larger projects may use deposits, milestones, subscriptions, maintenance retainers, or recurring support fees.

• Invoices are due according to the payment schedule stated in the agreement or invoice.
• Late or missed payments may pause work, delivery, access, or support.
• Refunds, revisions, warranties, and acceptance criteria are governed by the written project agreement.

Disclaimers and Limitation of Liability

The website is provided for general information and lead generation. Ravenence Limited does not guarantee uninterrupted access, error-free content, specific rankings, revenue results, or third-party platform behavior. To the fullest extent allowed by law, Ravenence Limited is not liable for indirect, incidental, special, consequential, or punitive damages.

Termination and Changes

We may suspend or terminate access to the website or services for breach, misuse, non-payment, legal risk, or security concerns. We may update these terms as the website, laws, or services change. Continued use after updates means you accept the revised terms.